Business Systems Technology
The Business Systems Technology (BST) program provides training designed to qualify graduates for entry level positions in a variety of clerical positions. The material presented in this program is intended for the development of usable skills and technical knowledge in the field of office work.
The mission of BST reflects the institutional mission to enhance area workforce development. The primary mission of the program is to provide training necessary to meet the occupational needs in the business technology fields within the local service delivery area.
The curriculum emphasizes performance-based competencies and integrates interpersonal, technological, and traditional office skills. Students may engage in courses of study that will prepare them for varying career opportunities. Multiple exit points exist at regular intervals at which time students may receive a certificate the desired level of training.
Minimum requirements for completion of work are established in each competency. Students often exceed the minimum requirements allowing completion within the time frame established for each certificate or diploma level. All certificate seeking students are required to complete each subject area with an overall average of “C” or above. The Microsoft Office Specialist (MOS) exams for Word and Excel are highly encouraged by the second certificate level. Other MOS exams are available at the student’s request.
Diploma students are also highly encouraged to take and pass the Office Proficiency Assessment Certificate (OPAC). This exam that will ensure that the various required competencies have been mastered during training.
GENERAL OFFICE ASSISTANT (1st Trimester)
Orientation/Safety/Misc.
Technology Foundations
Learning Strategies
Professional Development
Introduction to Computers
Keyboarding and Document Processing
Business Math & Personal Finance
Office Procedures
SOFTWARE APPLICATIONS SPECIALIST (2nd Trimester)
Business Communications
Intermediate Document Processing
Spreadsheet Applications
Database Applications
Presentation Software
Employability Skills
Upon successful completion of the first two certificates, a student may make a decision as to the diploma level of choice.
ADMINISTRATIVE ASSISTANT WITH ACCOUNTING EMPHASIS (3rd Trimester)
Accounting
Payroll
Computerized Accounting
ADMINISTRATIVE ASSISTANT WITH CUSTOMER SERVICE TECH EMPHASIS (3rd Trimester)
Advanced Telecommunications
Customer Relations Management and Ethics
Public Communication
Collections Management
Customer Service Technology Trends
MEDICAL ADMINISTRATIVE ASSISTANT WITH TRANSCRIPTION EMPHASIS (3rd Trimester)
Medical Terminology
Medical Ethics
Medical Office Procedures
Medical Transcription
MEDICAL ADMINISTRATION ASSISTANT WITH INSURANCE & CODING EMPHASIS(3rd Trimester)
Medical Terminology
Medical Ethics
Medical Office Procedures
Intro to Medical Insurance
Intro to Medical Coding
Electronic Health Records
The program is 12 months in length and there are openings at both campuses.
Tennessee Technology Center at Ripley does not currently offer student loans.
Tennessee Technology Center at Ripley does not currently offer student loans.
100% of graduates from this program, who began their studies in 2009-10, completed it within 12 months.


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